Residential bin collection dates for general waste and recycling bins will change effective 1 November 2025. The change has been made following a review of current bin collection routes by Council and its waste management contractor, JJ’s Waste & Recycling.

The rezoning of collection routes has several benefits, including:

• Updating an outdated schedule: Current collection days were set prior to amalgamation in 2008 and no longer reflect how the region has grown

• Service reliability: Current routes increase the risk of missed or delayed collections due to uneven workloads and late landfill drop-offs

• Contractor efficiency: Clearer routes, reliable drop-offs, simplified zoning for collection days. There will be no reduction in truck numbers – routes are being restructured, not removed.

• Future proofing: Rebalancing runs now ensures the system can accommodate ongoing growth and requirements for the future Garden Organics (GO) bin service.

Gladstone Region Mayor Matt Burnett said residents will receive a letter in the mail alerting them to their new bin collection dates.

“The letter will detail new collection dates for general waste and recycling bins and include a list of frequently asked questions. It’s important to remember that only the bin collection day is changing – the bin service remains weekly for general waste and fortnightly for recycling. We understand that changes like this may take a little time to get used to, which is why JJ’s Waste & Recycling will work with Council during November to make sure any missed bins are collected. If we have accidently missed your bin collection, please call Council on (07) 4970 0700.” Mayor Burnett said.

If residents did not receive a letter your collection day is not changing. Mayor Burnett said the implementation of these changes does not come at any additional cost to Council or ratepayers.

“These changes have been adopted as part of Council’s annual budget, with no change to your 2025/26 rates notice. I’d like to thank residents for their cooperation as we make this transition.” he said.

Visit www.gladstone.qld.gov.au/bin-collection-day for more information and list of frequently asked questions.